Patient And Nurse Relationship: Why It’s Important

By Amber Bennett | February 20, 2020
Travel Nurse

 “As a nurse, we have the opportunity to heal the heart, mind, soul, and body of our patients, their families, and ourselves. They may not remember your name, but they will never forget the way you made them feel.”

Maya Angelou

Nurse-patient relationships have proven to affect the health-related outcome of the patient. These positive therapeutic relationships encompass showing empathy, building trust, advocating for the patient, providing knowledgeable feedback, and responding to the patient’s unmet needs. This type of professional relationship can enhance the patient’s satisfaction and the entire travel nursing experience.

Here are a few ways you can build a strong patient and nurse relationship:

  • Introduce yourself by shaking hands and telling the patient a little about yourself. Bonus points – ask the patient to tell you something interesting about themselves. This shows excellent interpersonal skills and a desire to know them as a person as well as a patient.
  • Practice effective communication by maintaining eye contact and repeating what the patient has told you. That way, they know you are indeed listening and understanding.
  • Enhance the quality of the patient’s experience. Ensure their basic needs are met and that they are comfortable. Try to help your patients avoid getting burnt out just as you hope to always avoid nurse burnout.
  • Present yourself often to check on the patient and be sure to smile. Your non-verbal communication is just as important as your verbal communication for patient-centered care.
  • Stay in their room a bit longer (if able) to interact with them and their loved ones. This will allow you to build rapport and create a personal relationship with the patient while connecting with them on a more emotional level. Show the patient how caring you are, and the trust they have in you will start to grow.

“Laughter is the best medicine in the world.”

Milton Berle

Another way to build a great patient and nurse relationship is to make the patient laugh. Laughter is a positive interaction that can play a role in bringing light to a bad situation.They may have some concerns about their medical bills, their mental health might be at risk due to stress, or they could still be in pain after a treatment. We are all human beings, and a small joke can go a long way in positively impacting the patient experience.

The job description of a travel nurse shows them wearing many different hats.They are more than just healthcare professionals; they are also teachers and educators, counselors, friends, therapists, and confidants. Words cannot simply define the significance of the patient and nurse relationship but in all the crucial moments as well.  It’s in these moments, that a travel nurse who is an expert in patient satisfaction can make incredible strides towards healthy patient outcomes and positive experiences. Travel nursing assignments are typically 13 weeks long. That means you may only have 91 days to make an impact on your patients’ lives, make them count.


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